Shipping Information
Shipping outside the United States to Canada and Mexico
Shipping to Canada and Mexico is $34.50 and your order is shipped via EMS which is express post and runs 5 – 7 business days for delivery (often sooner).
Shipping to Europe, Australia, Asia and beyond
Please note that shipments from the United States to other countries is $37.50 and may involve taxes, import duties, customs-related fees, or other charges beyond our control. The recipient is solely responsible for those fees.
How Quickly Will You Ship My Order?
We want you to have your order as quickly as possible, so our warehouse is fully stocked. Our goal is to send your order from our warehouse to your house the next business day after we receive your order. Depending on when we receive your order, we may even ship it the same day as you place your order!
Ground Shipping – Orders are shipped the next business day after they are placed on our website.
See our ground shipping map for estimated transit times. (Transit times not guaranteed by FedEx or UPS.)
FedEx or UPS Second Day Air – Orders placed before 12:00 Noon EST ship the same business day, and are delivered second business day. Business days are only Monday thru Friday.
FedEx or UPS Next Day Air – Orders placed before 12:00 Noon EST ship the same business day, and are delivered next business day by 3:00pm. Business days are only Monday thru Friday.
Backordered Items
Some products are out of stock and backordered. In this case, the backordered items will ship as soon as they become available. Your credit card will NOT be charged until the item ships. If an item on your order is on backorder, you will be notified by e-mail within 24 hours. If the backordered item is part of a larger order and a significant part of the order is in stock then we will split the order, ship what we have and backorder the out of stock portion of your order. You will not be charged any additional shipping for split orders due to out of stocks or back orders.
How Soon Will I Receive My Order?
In general, your shipment will usually arrive between two and eight business days after you place your order, depending on where you live. Please refer to the shipping map at the bottom of this page for estimated shipping times from our warehouse in Bedford, MA.
Business days in transit from: BEDFORD, MA 01730
What do I do if I wish to return my purchase?
You can return any product within 30 days of receiving it. Just return the unworn watch, pack it all (warranty manual, etc.) securely in the original packaging, and call us or e-mail us for a Return Authorization number.
We”ll gladly exchange it or give you a refund for the full amount of the merchandise, minus original shipping. Should your item be defective, we will gladly replace it with no shipping costs to you.